FAQ about test samples
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What should be the size of the test sample?
The standard size of the test samples is circular disc of 25.4 mm (1 inch) or 50.8 (2 inches) diameter. It is also the most common size of witness samples or optical elements used in the laser systems. This size has a sufficient test area to perform most of the LIDT tests.
However, don’t worry if your samples have different size or shape. Simply, define the parameters in the inquary form at my.lidaris.com. Add drawing if necessary. Lidaris experts will advise you if there will be any problems about the test area or other technical issues. Please be aware, that a customized sample holder should be prepared for a non-standard sample. Thus the test price will be slightly more expensive.
How to prepare transparent samples (crystals, prisms, windows, etc.)
How to pack samples for shipping?
Will my samples be cleaned at Lidaris?
Please note, that we do not clean samples if it is not noted in the inquiry form.
Each sample is unpacked in the clean room. If the unpacked sample is dusty, the specks of dust are blown-off by pressured air before testing. If you want your samples to be cleaned at Lidaris, please note it in the inquary form at my.lidaris.com |
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Will my sample be returned?
1. Sample return option should be indicated in the inquiry form at my.lidaris.com.
Otherwise, the sample will be stored for a limited time and consequently destroyed.
For available sample storage times consult with Your assistance manager.
2. Sample return procedure starts after a client receives testing results and confirms
that samples can be shipped back. Email confirmation is required.
3. There are two sample return options:
Be aware, if shipment information (for instance return label) will not be provided on time, Your sample will be shipped using LIDARIS shipping method. An extra cost will be added to your order.
4. Please note, when samples are shipped back the total value of the samples (goods) are stated to be below 22 EUR. If you need to declare a higher value of the goods (despite the fact that they are most likely already damaged), please inform us before you confirm the return of the samples.
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